Your EV Driver Questions, Answered

Frequently Asked Questions

Blink Members

Do I need to be a Blink member to use the chargers?

Anyone can use a public Blink charging station; no membership is necessary. If you’renot a Blink member, simply download the Blink Charging mobile app to initiate a charge session as a guest. Alternatively, you can start chargingvia credit card over the phone at a Series X station by using an RFID credit card at Blink Series 8 and DC fast chargers. However, there are advantages to becoming a Blink Member. Members gain access to their charging history and may qualify for discounted rates at select public charging stations on the Blink Network across the country. Note that membership is required to charge at a private Series station.

Are there any fees to become a member?

No. Becoming a Blink Member is free. However, if you opt to link a credit card to your Blink account, the card will be charged to add funds into your Blink account.

What are the benefits of a Blink membership?

Being a Blink member allows you to easily load funds into your account using the Blink Charging mobile app. You can set up auto-reload when your funds run low, view personalized charging reports, access private Series stations, and even receive discounts at select chargers.

Why does the Blink app ask me to add a credit card number?

While it is free to become a Blink member, you'll need to add funds to your account before using a paid charger. To simplify this, we conveniently request that you add funds to your account during the account setup process. Skipping this step is possible, but do note that having funds in your account is necessary for charging at a station that requires a fee

How do I update my account information?

Once you’ve logged into your Blink Account using the Blink Charging mobile app, click on the ‘Account’ tab. This will grant you access to manage your account, update your password, manage payment options, Blink Card and Blink Codes, as well as update vehicle information and view your charging history. To update your email address, please contact our team at support@blinkcharging.com.

Manage Account
This is where you can manage your Blink Membership and personal details:

Update your contact information
Customize your Blink profile
Delete Account

Update Password
This is where you can update your Blink Charging mobile app password:

Update password
After choosing a new password, click update

Payment
This is where you can manage your payment options:

Update or add credit card information
Update billing address
View account balance
Manage auto-refill options
Create Blink code
View transaction history

Blink Card
This is where you can view and manage your Blink Membership Cards:

View your current activated Blink card
Request or activate a Blink card
Rename your card

Vehicle Information
This is where you can view and manage your vehicle information:

Add a new vehicle
Update or delete your vehicle information Contact support@blinkcharging.com if your vehicle type is not listed as an option.

Charge History
This is where you can view and manage your Blink public charging & Blink HQ* home charging:

View Blink public charging history
View how much kWh energy was consumed, gallons of fuels have been saved and pounds of CO2 have been reduced by your Blink public charging history
View home charging history
View how many kWh of energy was consumed, gallons of fuel have been saved and pounds of CO2 have been reduced by your Blink home charging History

*Blink HQ home charging can be viewed with smart, Wi-Fi residential chargers only.

Will I need to pay a network fee for my residential Blink HQ unit?

No. Your residential Blink unit is tied to your home utility bill. This is a relationship between you and your utility. Fees only apply to commercial Blink chargers that are available in commercial or publicly available areas.