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How EV Charging for Hotels Is Transforming Guest Experience

Posted 18/11/2025

Electric vehicle ownership in the UK has grown rapidly over recent years, and it’s now directly shaping how travellers plan and book accommodation. By the end of 2024, there were 1.36 million fully electric vehicles on UK roads, with almost 40% of new car registrations being electric or plug-in hybrid models (UKHospitality).

For the hospitality sector, this signals a major shift: EV charging for hotels is no longer a niche amenity but a key part of delivering a modern, competitive guest experience. 

As relatively few hotels currently provide charging points, those that do are gaining a clear strategic advantage.

Guests Are Choosing Hotels Based on Charging Availability

Most EV drivers plan their journeys around where they can access electric vehicle charging. A recent UK survey found:

  • 67% of EV drivers factor charging availability into their hotel choice

  • 48% won’t stay at a hotel without it.

Despite this demand, as of June 2024, just 6% of UK hotels in major cities had on-site EV chargers installed.

This gap between demand and supply presents a major opportunity. When choosing between similar properties, the hotel that can offer EV charging reliably and conveniently almost always wins.

“We didn’t expect EV charging to influence bookings as much as it has. But guests genuinely appreciate it, it’s made us their go-to hotel when they’re in the area.” - General Manager, UK boutique hotel (illustrative quote)

Why EV Charging for Hotels Enhances the Guest Experience

Taking a wider view of the guest journey shows why charging at hotels has become such a valuable differentiator. It reduces friction, increases dwell time, and supports premium positioning.

1. Reduces travel friction

EV drivers typically need to plan their next charging station stop. When a hotel provides its own charging infrastructure, it removes the need to:

  • Search for public chargers

  • Queue

  • Leave the property mid-stay

  • Worry about next-day range

Guests can simply arrive, plug in, and relax, supported by hotel-managed electrical infrastructure in the car park.

2. Increases guest dwell time (and revenue)

Hotels providing reliable EV chargers see guests stay longer on-site while their vehicle charges. This often leads to increased use of:

  • Restaurants

  • Bars

  • Wellness facilities

  • Co-working spaces

Research from UKHospitality notes this uplift in dwell time as a meaningful revenue opportunity.

3. Attracts higher-value, sustainability-minded guests

More EV drivers fall into higher-income brackets and prioritise sustainable amenities. Hotels that install modern charging solutions position themselves as premium, forward-thinking alternatives. Once an EV driver finds a hotel with reliable charging stations, repeat bookings typically increase.

EV Charging for Hotels and the UK’s Sustainability Direction

Providing electric vehicle charging is also a powerful way for hotels to demonstrate visible ESG action.

With the UK Government planning to end sales of new petrol and diesel vehicles by 2035, supported by the Zero Emission Vehicle (ZEV) mandate, the national direction is clear: electrified travel is accelerating.

Corporate travellers are also factoring sustainability into accommodation decisions. More companies prioritise:

  • Hotels aligned with net-zero goals

  • Venues supporting low-emission travel

  • Demonstrable ESG initiatives

EV charging for hotels helps meet all three expectations.

“We’ve added EV charging as a factor when evaluating hotels for corporate programmes. It’s an easy indicator of forward-thinking operations.” – Sustainability Lead, UK corporate travel buyer (illustrative quote)

EQ 200 - Roermond

Funding and Support for Installing EV Charging at Hotels

Despite common perceptions, installing charging points is becoming increasingly accessible thanks to UK support schemes.

The OZEV Workplace Charging Scheme (WCS)

Through this scheme, the Office for Zero Emission Vehicles (OZEV) offers:

  • Up to £350 per socket

  • Up to 40 sockets per organisation

Hotels may apply when chargers serve:

  • Staff parking

  • Fleet vehicles (eg, shuttles)

  • Mixed guest/staff use

This support reduces installation costs and shortens payback periods.

Understanding EV Charging From a Guest’s Perspective

Installing a charger is one thing. Offering a great guest charging experience is another entirely.

1. Make charging easy to find

Many EV drivers choose a hotel based on charging availability listed on:

  • Google Maps

  • Booking.com

  • The hotel’s own website

Clear signage also helps guests find chargers in the car park easily.

2. Use the right charger mix

A well-designed hotel setup usually includes:

This ensures the charging infrastructure meets diverse guest needs.

3. Keep payment simple

Research by SMS PLC shows that 43% of EV drivers prefer charging added directly to their room bill.

Hotels that integrate billing and charging solutions deliver a premium, seamless experience.

4. Ensure chargers are reliable

Reliability is crucial. Nothing frustrates an EV driver more than faulty chargers. 

Partnering with experienced charge point operators like Blink Charging ensures:

  • Proactive monitoring

  • Guest support

  • Robust hardware

  • Intuitive driver experience

This keeps operational demands low while delivering confidence to guests.

The Long-Term Benefits of EV Charging for Hotels

Installing EV charging stations offers long-term benefits, including:

  • Higher booking rates, especially from EV owners

  • Increased dwell time, leading to higher food, beverage and wellness revenue

  • Stronger sustainability credentials

  • Improved appeal in corporate travel tenders

  • Future-proofing as EV adoption accelerates

For most hotels, the path forward is straightforward:

  1. Assess guest needs and electrical infrastructure

  2. Plan AC & DC charger mix

  3. Explore funding support like OZEV WCS

  4. Install with an experienced provider such as Blink

  5. Promote charging availability across guest touchpoints

EV charging for hotels is no longer a luxury; it’s a natural part of what modern travellers expect. Hotels that act early will become the preferred choice for a growing segment of guests.

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